tisu4d Privacy Policy

tisu4d ("we", "us", "our") operates the online gaming platform accessible at https://tisu4d.ws, offering sports betting, live casino, slots, esports betting, and virtual sports services to Members primarily located in Indonesia. As an internationally licensed operator, tisu4d recognises that the responsible handling of personal data is fundamental to the trust our Members place in us.

This Privacy Policy sets out in plain, precise terms what personal data tisu4d collects when you visit or use the platform, the purposes for which that data is processed, the legal basis on which processing rests, how long we keep it, who we share it with, and what rights you have over your own information. This Policy applies to all users of the tisu4d website, mobile browser interface, and any associated support channels including email and live chat.

By registering an account or continuing to use tisu4d after this Policy has been published or updated, you acknowledge that you have read and understood its contents. This Privacy Policy should be read alongside the tisu4d Terms & Conditions.

The following definitions apply throughout this Privacy Policy:

tisu4d collects the following categories of Personal Data, depending on the nature of your interaction with the platform:

3.1 Registration Data

When you create a tisu4d account, we collect:

• Full legal name as it appears on your government-issued identification document.
• Date of birth (required to verify that you are at least 21 years of age).
• Valid email address.
• Mobile telephone number.
• Chosen username and password (password is stored in hashed form and is never accessible to tisu4d staff).
• Residential address (city, province, and country — Indonesia).

3.2 Identity Verification (KYC) Data

To comply with our licensing obligations, we collect the following documents when you request a withdrawal or when our compliance team requests verification:

• Scan or photograph of a government-issued photo ID (Indonesian National ID card / KTP, passport, or driver's licence).
• Proof of address document (utility bill, bank statement, or official correspondence dated within three months).
• Proof of payment method ownership (screenshot of your BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja account showing your registered name and account number).
• Selfie photograph holding your ID, where required by the compliance team.

3.3 Financial Data

We record details of all financial transactions conducted through your tisu4d account, including deposit amounts, withdrawal requests, wagering activity, bonus credits, and refunds. We store the bank account or e-wallet account identifiers (account number and registered account name) used for deposits and withdrawals. tisu4d does not store full debit or credit card numbers.

3.4 Transactional and Betting Data

We maintain a complete record of all bets placed through your account, including the event, market, odds accepted, stake, outcome, and settlement amount. This data is required for regulatory compliance, dispute resolution, and responsible gaming monitoring.

3.5 Technical and Usage Data

When you access the tisu4d platform, we automatically collect:

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser version.
• Session timestamps, page views, click-path data, and feature usage patterns.
• Referral source (the URL or channel through which you arrived at tisu4d).

3.6 Communications Data

We retain records of all communications between you and the tisu4d support team, including live chat transcripts, email correspondence, and support ticket histories. This data is used for quality assurance, dispute resolution, and training purposes.

tisu4d collects your Personal Data through the following channels:

• Directly from you: when you register an account, complete the KYC verification process, make a deposit or withdrawal, place a bet, contact support, or update your account settings.
• Automatically via technology: through cookies, web beacons, session logs, and server-side analytics tools when you interact with the tisu4d website or mobile browser interface.
• From third-party service providers: including payment processors (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja), identity verification vendors, and fraud-detection services, who may share data with tisu4d as part of transaction processing or KYC procedures.
• From publicly available sources: including public sanctions lists, politically exposed persons (PEP) databases, and adverse-media screening services consulted as part of our anti-money-laundering compliance programme.

tisu4d processes your Personal Data for the following specific purposes:

tisu4d relies on the following legal bases to process your Personal Data, as applicable to each processing activity:

• Performance of a contract: Processing is necessary to fulfil the obligations tisu4d owes you under the Terms & Conditions — including operating your account, processing deposits and withdrawals, and settling bets.
• Legal obligation: Processing is required to comply with tisu4d's international gaming licence conditions, anti-money-laundering regulations, KYC requirements, and any applicable data-retention mandates.
• Legitimate interests: Processing is necessary for tisu4d's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and business improvement — provided those interests do not override your fundamental rights.
• Consent: For marketing communications and non-essential cookies, tisu4d processes your data only where you have given clear, affirmative consent, which you may withdraw at any time.

tisu4d does not sell your Personal Data to any third party. We share your data only in the following circumstances and only to the extent strictly necessary:

7.1 Payment Processors

To process deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja, tisu4d shares the minimum required transactional data — typically your account name, account number, and transaction amount — with the relevant payment service provider. Each provider is bound by its own privacy obligations and by the data-processing terms agreed with tisu4d.

7.2 Identity Verification Providers

KYC documents (government-issued ID, proof of address, selfie photographs) are shared with our licensed identity verification partner to conduct automated and manual document checks. The provider processes this data solely on tisu4d's instructions and may not use it for any other purpose.

7.3 Fraud Detection and Anti-Money-Laundering Services

tisu4d shares technical and transactional data with fraud-detection vendors and screens Members against international sanctions lists, PEP databases, and adverse-media sources as part of its anti-money-laundering compliance programme. These checks are carried out under strict confidentiality terms.

7.4 Regulatory Authorities

tisu4d is required by its licensing conditions to provide certain account and transactional data to its licensing authority upon request. tisu4d may also be compelled to disclose data in response to a lawful court order, subpoena, or regulatory directive issued by a competent authority.

7.5 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of all or part of tisu4d's business, Personal Data held by tisu4d may be transferred to the successor entity. Affected Members will be notified in advance of any such transfer and the Privacy Policy of the successor entity will be made available.

tisu4d's primary servers and data storage infrastructure are located in the jurisdiction of our international gaming licence. As a platform serving Members primarily in Indonesia, some Personal Data may be transferred to and processed in countries outside Indonesia. These countries may have data-protection laws that differ from those applicable in Indonesia.

Wherever Personal Data is transferred internationally, tisu4d takes appropriate safeguards to ensure an equivalent level of protection, including:

• Entering into data-processing agreements with all third-party recipients that impose contractual data-protection obligations aligned with internationally recognised standards.
• Using technically appropriate encryption for all data transmitted across borders.
• Restricting international transfers to service providers whose data-protection practices have been assessed and approved by tisu4d's compliance team.

By using the tisu4d platform, you acknowledge and consent to the transfer of your Personal Data to countries outside Indonesia as described in this clause, subject to the safeguards outlined above.

tisu4d retains your Personal Data for as long as is necessary to fulfil the purposes described in this Policy and to comply with applicable legal, regulatory, and licensing obligations. The following retention schedules apply:

At the end of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents re-identification. Where anonymised data is retained for statistical or analytical purposes, it no longer constitutes Personal Data and is not subject to this Policy.

The tisu4d platform uses cookies and similar tracking technologies to maintain session state, remember your preferences, and analyse how Members use the platform. The following categories of cookies are used:

10.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They maintain your login session, preserve your account security settings, and enable core features such as balance display and bet placement. You cannot disable these cookies without significantly impairing platform functionality.

10.2 Performance and Analytics Cookies

These cookies collect anonymised information about how visitors use the tisu4d platform — for example, which pages are visited most frequently, how long sessions last, and whether error messages are received. This data is used to improve platform performance and user experience. These cookies do not identify you personally.

10.3 Functional Cookies

These cookies remember choices you make on the platform — such as your preferred language, display settings, and sport category — to provide a more personalised experience on subsequent visits. Disabling functional cookies may cause some preferences to reset between sessions.

10.4 Marketing and Targeting Cookies

With your consent, tisu4d may use targeting cookies to deliver promotional content and bonus offers relevant to your betting preferences. These cookies track your interaction with specific platform features and are only activated where you have provided affirmative consent. You may withdraw this consent at any time via your browser settings.

Subject to applicable law and our licensing obligations, you have the following rights in relation to your Personal Data held by tisu4d:

To exercise any of the above rights, contact the tisu4d Data Protection team at [email protected] — type this address manually into your email client. Please include your account username and a clear description of your request. tisu4d will respond within 30 days. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days with notice to you.

tisu4d's Services are strictly intended for adults aged 21 years and over. tisu4d does not knowingly collect Personal Data from individuals under 21. If tisu4d becomes aware that a person under 21 has registered an account or submitted Personal Data, that account will be immediately suspended, all associated data will be deleted, and any funds returned to the payment source where identifiable.

Parents and guardians who believe that a person under 21 in their household has accessed or registered with tisu4d are encouraged to contact [email protected] — type this address manually — immediately. tisu4d will investigate promptly and take appropriate action.

tisu4d implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your browser and the tisu4d platform.
• Two-factor authentication (2FA) available on all Member accounts to prevent unauthorised login.
• Access controls: Personal Data is accessible only to tisu4d staff and contractors who have a legitimate need-to-know, and only after identity verification and role-based authorisation.
• Encrypted storage: Personal Data and KYC documents stored on tisu4d's servers are encrypted at rest using industry-standard algorithms.
• Penetration testing: tisu4d's infrastructure undergoes regular security assessments and penetration testing conducted by independent cybersecurity professionals.
• Incident response: A documented data breach response procedure is maintained and tested periodically. In the event of a breach affecting your data, you will be notified without undue delay.

While tisu4d takes all reasonable precautions, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the confidentiality of your tisu4d account credentials and for enabling 2FA on your account.

The tisu4d platform may, from time to time, contain references to third-party game studios (such as Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, and Microgaming) and payment service providers. While these partners are integrated into the tisu4d platform, visiting any external website linked from promotional or informational content on tisu4d is subject to that third party's own privacy policy.

tisu4d is not responsible for the privacy practices, content, or security of any third-party website. Members are encouraged to review the privacy policy of any external service they interact with, particularly before submitting Personal Data to that service.

tisu4d reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data-processing practices, licensing obligations, applicable law, or platform features. The date of the most recent revision is displayed at the top of this page.

Where amendments are material — meaning they significantly affect how we collect, use, or share your Personal Data — tisu4d will notify registered Members by email at least 14 days before the changes take effect. For minor, non-material amendments (such as corrections of typographical errors or clarifications that do not change the substance of the Policy), the Policy may be updated without advance notice.

Continued use of the tisu4d platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you object to any change, you must cease using the platform and contact support to arrange account closure prior to the effective date.

For any questions, concerns, or requests relating to this Privacy Policy or the way tisu4d handles your Personal Data, please contact the tisu4d Data Protection team using the details below. All enquiries should be submitted in English or Bahasa Indonesia .

For responsible gaming enquiries, including requests to set deposit limits, activate a cool-off period, or self-exclude, please visit the Responsible Gaming page. For general platform questions, please consult the FAQ page before contacting support.