tisu4d Terms & Conditions

In these Terms & Conditions, the following terms have the meanings set out below unless the context otherwise requires:

By accessing the tisu4d website at https://tisu4d.ws, registering an Account, or using any part of the Services, you unconditionally agree to be bound by these Terms & Conditions, the Privacy Policy, and any additional rules published on specific product pages (collectively, the "Agreement"). If you do not accept any part of this Agreement, you must not use the tisu4d platform.

These Terms constitute the entire agreement between you and tisu4d with respect to your use of the Services and supersede all prior communications, agreements, or understandings, whether oral or written, between you and tisu4d relating to the same subject matter.

To register an Account and use the tisu4d Services, you must meet all of the following eligibility criteria at the time of registration and at all times during which your Account remains active:

• You must be at least 21 years of age. tisu4d strictly prohibits the use of its Services by anyone under 21.
• You must be capable of entering into a legally binding contract under the laws applicable to your place of residence.
• You must not be registered on any self-exclusion list maintained by tisu4d or any third-party responsible gaming body.
• You must not be accessing the Services on behalf of another person or entity.
• Your use of the Services must not violate any law or regulation applicable in your jurisdiction. It is your sole responsibility to determine whether online gaming is lawful in your location before participating.

Each individual may hold only one (1) Account on the tisu4d platform. The creation of multiple accounts by the same individual — whether using different email addresses, names, devices, or payment methods — constitutes a breach of these Terms and may result in permanent suspension of all associated Accounts and forfeiture of all balances.

4.1 Registration Information

When registering, you must provide accurate, current, and complete information including your full legal name, date of birth, a valid email address, a contact telephone number, and your preferred Indonesian bank account or e-wallet details for withdrawal purposes. You agree to update your registration information promptly sho uld any information change.

4.2 Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. tisu4d will not be liable for any loss or damage arising from unauthorised access to your Account resulting from your failure to keep your credentials secure. If you suspect that your Account has been compromised, you must notify tisu4d immediately at [email protected] — type this address manually into your email client.

4.3 One Account Per Household

tisu4d permits only one Account per household, shared IP address, shared device, or shared payment method. Where multiple Accounts are detected originating from the same source, tisu4d reserves the right to close all but the earliest-registered Account and to withhold any bonuses associated with the duplicate Accounts.

tisu4d operates a Know Your Customer (KYC) verification process to comply with its international licensing obligations and to protect Members against fraud and identity theft. KYC verification is mandatory before tisu4d will process any withdrawal request.

5.1 Required Documents

You may be asked to submit one or more of the following documents during the KYC process:

• A government-issued photo identification document (Indonesian National ID card / KTP, passport, or driver's licence).
• Proof of address dated within the last three months (utility bill, bank statement, or official correspondence).
• Proof of payment method ownership (screenshot of your BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja account showing your name and account number).
• A selfie photograph holding your ID document, if requested by the compliance team.

5.2 Verification Timeline

tisu4d will endeavour to complete standard KYC verification within 24 hours of receiving all required documents. Complex cases may require up to 72 hours. Withdrawals will be held in a pending state during the verification window. Once verification is approved, future withdrawals on the same Account are processed without further documentation requirements unless tisu4d's compliance team requests an update.

All deposits to a tisu4d Account must be made using a payment method registered in your own name. Third-party deposits are strictly prohibited. tisu4d accepts deposits via the following Indonesian payment channels:

• Local bank transfer: BCA, BRI, BNI, Bank Mandiri, CIMB Niaga, Bank Permata, and BSI (Bank Syariah Indonesia).
• E-wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja.

6.1 Deposit Limits

The minimum deposit amount is Rp 10.000. There is no standard maximum deposit limit; however, tisu4d reserves the right to apply enhanced due-diligence checks on deposits above Rp 50.000.000 in any 24-hour period.

6.2 Processing Times

Deposits made via Indonesian bank transfer or e-wallet are credited to your tisu4d Account balance in real time under normal operating conditions. Delays caused by the Member's own bank or e-wallet provider are outside tisu4d's control. If a deposit is not credited within 15 minutes, contact tisu4d support with your transfer receipt.

6.3 Currency

All deposits are accepted and credited exclusively in Indonesian Rupiah (IDR). tisu4d does not accept deposits in any foreign currency. Any funds transferred in a foreign currency will be returned to the sender net of any conversion fees levied by the respective payment provider.

Withdrawal requests may only be submitted to a bank account or e-wallet that is registered in the same name as the tisu4d Account. tisu4d will not process withdrawals to third-party accounts under any circumstances.

7.1 Minimum Withdrawal

The minimum withdrawal amount is Rp 50.000. Withdrawal requests below this threshold will be declined automatically.

7.2 Processing Times

tisu4d targets an average withdrawal processing time of under three minutes for verified Accounts during normal operating hours. In practice, the vast majority of withdrawals to BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja are completed within this window, including on Indonesian public holidays such as Idul Fitri and Nyepi. Withdrawals for Accounts undergoing initial KYC verification will be held until the verification process is complete.

7.3 Withdrawal Verification

tisu4d reserves the right to conduct additional verification checks on any withdrawal request, particularly where the amount is unusually large, the Account has recently changed its payment method details, or the Account has triggered the fraud-monitoring system. In such cases, processing may take up to 24 hours. The Member will be notified by email if additional information is required.

7.4 Bonus-Related Withdrawal Restrictions

Where a Member has accepted a Bonus, the portion of the Account balance attributable to that Bonus (and any winnings generated from it) may not be withdrawn until the applicable Wagering Requirement has been fulfilled in full. The specific Wagering Requirement is stated on each individual promotion page. Attempting to withdraw funds that remain subject to a Wagering Requirement will result in the withdrawal request being declined, and the Bonus and any associated winnings may be forfeited.

tisu4d offers a range of promotional incentives to eligible Members, including welcome bonuses, reload bonuses, cashback offers, free spins, referral bonuses, and seasonal promotions tied to Indonesian holidays such as Ramadhan, Idul Fitri, and Indonesian Independence Day (17 August). All promotions are subject to the specific terms stated on the relevant promotion page, as well as the general bonus rules set out in this clause.

8.1 General Bonus Rules

• Each promotion may only be claimed once per Member, per household, per IP address, and per payment method, unless the promotion explicitly states otherwise.
• Bonuses are valid for the period stated on the promotion page. Expired bonuses will be automatically removed from the Account balance.
• tisu4d reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• If tisu4d determines that a Member has registered multiple Accounts to claim a bonus more than once, all Accounts will be closed and all associated balances forfeited.
• Bonuses may only be used to place wagers on the tisu4d platform. They may not be transferred, exchanged for cash, or used for any purpose other than placing qualifying bets.

8.2 Wagering Requirements

Unless a promotion explicitly states otherwise, all Bonuses are subject to a minimum wagering requirement of 10x (ten times) the Bonus amount before a withdrawal may be requested. Wagering contributions from individual game types are specified on each promotion page; not all games contribute equally toward the Wagering Requirement. Live casino wagers on specific tables may be excluded or contribute at a reduced rate as stated on the promotion page.

All bets placed on the tisu4d sportsbook, live casino, slots, esports betting, and virtual sports products are subject to the specific rules applicable to each product, which are published on the relevant product pages. The following general rules apply across all betting products:

9.1 Bet Acceptance

A bet is not confirmed until tisu4d's system has issued a bet confirmation reference number. In the event that a bet is placed but no confirmation is received due to a network interruption or system error, the bet is considered void and any staked amount will be returned to the Member's balance.

9.2 Errors and Obvious Mistakes

tisu4d reserves the right to void any bet placed at odds that were published due to a manifest error, technical fault, or data-feed failure — including situations where the published odds were clearly and materially out of line with the prevailing fair-market price for that event. In such circumstances, tisu4d will void the bet and return the staked amount to the Member's balance.

9.3 Match and Event Cancellation

Where a sporting event or match is cancelled, postponed, or abandoned before the minimum required period of play (as defined in the product-specific rules), all bets on that event will be voided and stakes returned, unless settlement has already been determined by a market that resolved before the cancellation.

9.4 Live Betting

Live (in-play) betting odds fluctuate rapidly during events. tisu4d cannot guarantee that odds displayed will be available at the time your bet request is processed. If the odds have moved between the time you submitted your bet and the time the system processed it, you will be presented with the updated odds and given the option to accept or decline.

The following conduct is strictly prohibited on the tisu4d platform and constitutes a material breach of these Terms. tisu4d reserves the right to immediately suspend or permanently close an Account and forfeit all balances where any of the following is detected:

• Opening more than one Account.
• Providing false, misleading, or incomplete registration information.
• Using another person's identity, payment method, or Account.
• Exploiting software bugs, glitches, or technical errors for financial gain.
• Using automated betting software, bots, scrapers, or any software that interacts with the tisu4d platform in a manner not intended for human users.
• Engaging in or facilitating match-fixing, syndicate betting, or any form of collusion with other Members or third parties to achieve an unfair advantage.
• Laundering funds through the tisu4d platform, including depositing funds and withdrawing them without meaningful wagering activity (commonly referred to as "money laundering through gaming").
• Abusing bonuses or promotional offers, including but not limited to coordinating with other Members to guarantee a bonus outcome regardless of the event result.
• Harassing, threatening, or abusing tisu4d staff or other Members via any communication channel.

All content on the tisu4d platform — including but not limited to software, source code, databases, designs, graphics, logos, text, odds data, game content, and audiovisual materials — is owned by or licensed to tisu4d and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal and non-commercial entertainment purposes in accordance with these Terms.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the tisu4d platform without prior written authorisation from tisu4d. The tisu4d name, logo, and any associated trademarks are the exclusive property of tisu4d and may not be used without express written consent.

To the maximum extent permitted by applicable law, tisu4d and its officers, directors, employees, agents, licensors, and service providers shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill.
• Financial losses arising from your use of or inability to use the Services.
• Losses arising from system downtime, network interruptions, or server maintenance periods.
• Losses arising from delay in, or failure of, deposit or withdrawal processing by a third-party payment provider.
• Losses resulting from your reliance on any information published on the platform, including odds, statistics, or promotional materials.

tisu4d's aggregate liability to any Member under or in connection with these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount deposited by that Member during the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms shall exclude or limit tisu4d's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

tisu4d collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at /privacy-policy. By accepting these Terms, you also accept the Privacy Policy.

tisu4d will not sell your personal data to third parties. Data may be shared with payment processors, KYC verification partners, and fraud-detection services solely to the extent necessary to operate the platform and comply with licensing obligations. All data-sharing arrangements are governed by data-processing agreements that impose appropriate confidentiality and security obligations on the recipient.

tisu4d is committed to promoting responsible gambling. The platform provides the following tools to all Members at no cost and without requiring a support request:

• Deposit limits: Set daily, weekly, or monthly caps on the amount you can deposit.
• Session time reminders: Receive a notification after a set number of consecutive hours logged in.
• Reality check: Receive regular pop-up summaries of your session duration and net wagering balance.
• Cool-off period: Temporarily suspend your Account for a period of 24 hours, 7 days, or 30 days.
• Self-exclusion: Permanently close your Account. tisu4d will take all reasonable steps to prevent you from opening a new Account during the self-exclusion period.

If you believe that gambling is negatively affecting your wellbeing, finances, or relationships, please visit the Responsible Gaming page for further guidance. You may also contact the tisu4d support team at [email protected] — type this address manually into your email client. Support is available 24 hours a day, seven days a week, including Indonesian public holidays.

tisu4d reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the stipulated period.
• Reasonable suspicion of fraudulent activity, money laundering, or prohibited conduct as described in Clause 10.
• A request from the Member to self-exclude.
• A legal obligation imposed on tisu4d by its licensing authority or any applicable law.

Where an Account is closed for reasons other than a breach by the Member, tisu4d will return the verified real-money balance (net of any applicable Bonus-related restrictions) to the Member's registered payment method within a reasonable timeframe. Where an Account is closed due to a Member's breach of these Terms, tisu4d may withhold all or part of the balance in accordance with Clause 10.

A Member who wishes to voluntarily close their Account may do so by contacting [email protected] — type this address manually. Voluntary account closure requests will be processed within 48 hours. Any pending withdrawal at the time of closure will be completed normally before the Account is deactivated.

tisu4d reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Members via email to the address on record and/or by displaying a prominent notice on the tisu4d website for a minimum of 14 days before the changes take effect.

Where amendments are required urgently — for example, to comply with a licensing requirement or to address a security vulnerability — they may take effect immediately without the standard 14-day notice period. In such cases, tisu4d will publish a notice on the website as soon as practicable.

Continued use of the tisu4d platform after the effective date of any amendment constitutes unconditional acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and contact support to arrange closure of your Account.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which tisu4d holds its international gaming licence. Any dispute arising out of or in connection with these Terms — including any question regarding the existence, validity, or termination of this Agreement — that cannot be resolved amicably between the parties shall be referred to the exclusive jurisdiction of the courts of that jurisdiction.

Nothing in this clause prevents tisu4d from seeking urgent interlocutory or injunctive relief in any court of competent jurisdiction where tisu4d reasonably believes that such relief is necessary to protect its rights or the integrity of the platform.

If you are accessing the tisu4d platform from Indonesia, you acknowledge that it is your sole responsibility to determine whether doing so complies with applicable Indonesian law, and that tisu4d makes no representation that the Services are lawful in any particular jurisdiction.

For any queries, complaints, or correspondence relating to these Terms & Conditions, please contact the tisu4d support team using the details below. All correspondence should be submitted in English or Bahasa Indonesia.

For responsible gaming enquiries specifically, please visit the dedicated Responsible Gaming page. For general platform questions, the FAQ page covers the most common topics including account registration, deposits and withdrawals, KYC, bonuses, and security.